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The area in which Eversheds drew most ahead of the competition was that of management, where the firm surpassed the international LWI average by as much as 9%. Co-operation, recognition and having a positive relationship with the immediate manager were all highlighted as the most important and highly valued assets in this category, however strategic direction and internal communications were both also identified as being key in terms of the relative perceived quality of management. Eversheds’ internal groups and activities, such as the firm's associate group or Give & Gain Day, create strong bonds amongst colleagues while the firm’s peer-recognition schemes and training and support schemes for managers helps to foster an environment for personal growth and reward.

In terms of personal issues, being valued was seen as one of the over-riding factors determining employee satisfaction, with levels of importance at their highest since the report began in 2004. In an industry where the competition to recruit and retain talent is becoming increasingly fierce, and where nearly one in six are actively looking for a new job, firms that stand out in this area are able to gain an immediate advantage. In this respect salaries and bonuses directly linked to performance and a comprehensive, commercially focussed training and development approach are all key differentiators that helped to lift Eversheds’ ranking to 5% above the international average.

Eversheds also emerged as being 4% ahead of the international average for salary; 3% ahead for careers; and 1% ahead for professional issues. Recognising individual and team performance through pay and bonuses is essential to employee engagement and is strongly underpinned by providing challenging roles and career growth opportunities, including closely aligned training and the opportunity to work internationally.

Angus MacGregor, HR Director of Eversheds, said:

“The legal profession is facing ever greater challenges, not only in response to the economic crisis but also in terms of intensifying competition and a changing marketplace. The firms that survive are those that are constantly looking at innovating and adapting, particularly in terms of the core functions that lie at the very heart of our business, from career development to competitive reward packages.

“Our people are key, and responding to both their personal and professional priorities ensures not only a satisfied and motivated workforce, but can make a significant difference in terms of competitive advantage.”

The Employee Satisfaction Survey reviews the top 75 law firms in England and Wales, and respondents are all fully qualified solicitors at assistant or associate level.

ENDS